Stuck in the Activation Flow
Optimize the sign-up experience
• Verify the patients' Zipcode before creating an account, to make sure their address is within our delivery zone.
• Allow users save the Medly info to their Apple Wallet, so they could show the info to their doctor anywhere, anytime.
• Let users be able to transfer their prescription to Medly within the app.
• Allow users select multiple way to add insurance info which is required to see the medication price.
SignUp
Stuck in the Activation Flow
Verify insurance early
After transferring prescriptions successfully, they will see their medications on the home screeen. For the users who skipped entering their insurance info, they will see a request from Medly. Users will see the estimated copay amount and
checkout after they submitting the required info.
Provide Required Info
No way to manage medications/refills
Modify and track medication in categories
I designed the app to allow patients, especially for whom might have more than 10 maintenance medications, to be able to easily filter and customize the meds list as what they want on the home page.
Medication List
No way to manage medications/refills
Allow auto-refills
Patients could double check the medication details including quantity and price before add it to the cart. Turn on Auto-refill will let users receive future refills delivered automatically.
Auto-refill
Not able to schedule delivery in the app
Simplify checkout process
I designed as minimum steps as possible to let users place the order quickly. The patients could switch in between the different addresses or payment cards they saved before. After they place the order, they could find out what delivery time should be expected and download the receipt if they need.
Checkout Flow